With two high-definition video ports, a gigabit Ethernet port, four USB 3.0 ports, and an audio output, you have all the connections you need. For this reason alone not only is this false advertisement but its also fraud to say this is compatible with the Surface Book 2. No alternate available since the Surface line opted to use proprietary connector instead of USB-C. Don't spend a lot of time hoping you can figure it out. After only ten days, the dock stopped recognising my 4K external monitor. The USB-C ports on the back of Surface Dock 2 can be connected to an external monitor. I was under the impression that this dock would be more versatile and given hindsight, I would rather have bought a 2nd travel charger and a Targus dock or a wireless screen mirroring dongle. Compatible with Surface Pro 3, Surface Pro 4, Surface Pro (5th Gen), Surface Pro 6, Surface Pro 7, Surface Laptop, Surface Laptop 2, Surface Laptop 3, Surface Book, Surface Book 2, and Surface Go.Shop with confidence at Microsoft Store. However as soon as anything is altered (e.g. But I shouldnt have to.. Ethernet works on and off aswell. It can also fast-charge Surface devices. Experiencing same issues that everyone is having. Recommend to download and run "Microsoft Surface Dock Firmware Updater"I don't understand why Microsoft couldn't make the power supply for the dock compatible with the travel charger? If you connect a second, it won't work. Instructions: https://docs.microsoft.com/en-us/surface/surface-dock-updater However, I need a docking station at my destinations, but only want to use the charger portion when travelling (only pull out one black brick at the airport instead of two) but unfortunately, you can not use the docking station power supply without the docking station itself. So I'm stupid for getting back into the "need to update" "need to fix" "need to cycle the dock" "need to be online with tech support"
I"m lucky that my company will buy another one (crazy right) but my desk is configured for this dock if not I would not do it again. Even if the travel charger was only capable of powering the dock and not recharge the battery, I'd be happy with that. Microsoft Store return policy applies to extended returns. Eligible students, parents, faculty and staff get 10% off RRP. By continuing to browse this site, you agree to this use. Hello Darin,
Much has been about the size of the Surface Connect to USB-C Adapter. Compatible with Surface Pro 3, Surface Pro 4, Surface Pro (5th Gen), Surface Pro 6, Surface Pro 7, Surface Laptop, Surface Laptop 2, Surface Laptop 3, Surface Book, Surface Book 2, and Surface Go.For special business and EDU institute pricing, call us on Microsoft Store offers great benefits like 60-day returns on Surface products. 6 times out of 10, functionality is more easily restored with a restart than unplugging the dock repeatedly. Thanks Microsoft for the Quality Products. Surface Customer Care
If it works, great, but if not make sure to return it before your time expires. Please reach out to us at our Answer Desk here: https://www.microsoft.com/surface/en-us/support/contact-us and we'll see what more we can do for you.
Plug Surface into VGA-compatible displays, monitors, or projectors to share your pictures, videos, and big ideas. Clear signs of broken wires inside. Also, I have display port monitors - no display port to mini display port adaptors? Discover the exceptional accessories and devices you can use to bring out the best of your creativity. I'd also be able to use the Targus dock with my MacBook Pro and other devices too!Went to a more convenient Surface Book for working while traveling. Run the other way Wires near the computer end break easily. Void where prohibited or restricted by law. This is a major flaw and needs updating ASAP. *For special business & EDU institute pricing, call us at 866-425-4709, Monday - Friday, 6:00AM to 6:00PM PTWe’re expanding our pick-up-in-store service to more Microsoft Store locations every day.Note: In-store availability subject to change without notice.Sorry, the service was unavailable. The dock really needs a total fix!Completely overpriced for what it does, and I've have troubles with some monitors.at least for me, after firmware update works without any issues. Tool download link: https://www.microsoft.com/en-us/download/details.aspx?id=46703 Please try again later.Unfortunately, we found no Microsoft Store locations within 100 miles, but we can always ship items to you.With two high-definition video ports, a gigabit Ethernet port, four USB 3.0 ports, and an audio output, you have all the connections you need.