We are therefore surprised and disappointed by your further comments. It wasn’t the box-ticking exercise that it is now, it was because colleagues were genuinely cared for and appreciated. However, without any autonomy and requests taking months to get authorised, the customer who could be ‘saved’ just gets more and more frustrated with a lack of action that they leave.
Accountancy Solutions Payroll Management HR Management Business Accounting Education Accountancy Solutions.
IRIS Management plods along, buys it at it’s new market value and drives it into a wall. Not only dismissals of members of the sales team but for management too. Great set of colleagues all striving towards the same goalsBusy diaries! We are always sorry to lose colleagues and friends and make every effort to treat every employee with the dignity and compassion they rightly deserve. There is an HR system which identifies the colleagues who need help with their mental health, yet nothing at all is done to help them.Thanks for your review, although we are certainly surprised and disappointed by your comments.
We bring passion to our roles and encourage and inspire those around us.We take ownership of our work and lead from the front. It was just completely in at the deep end and completely blind.
The remaining sales staff were left to soak up the targets of the 22 axed employees on top of their existing targets and expected to sell products they'd never dealt with previously. The targets and KPI's were realistic and achievable and the business held a yearly incentive “IRIS Club” in which top performers would be taken on all expenses paid holidays with the option to bring a friend or partner.
By automating updates across Human Resources (HR) and payroll systems, as well as practice management tools, and school management systems, we help customers maximise productivity. Our now-ex-colleagues would not have entered into these conversations without evidence to back their claims. Glassdoor will not work properly unless browser cookie support is enabled.Your trust is our top concern, so companies can't alter or remove reviews.I have been working at IRIS Software Group full-time for less than a yearI have been working at IRIS Software Group full-time for less than a yearI have been working at IRIS Software Group full-timeI have been working at IRIS Software Group full-time for less than a yearI have been working at IRIS Software Group full-time for less than a yearI worked at IRIS Software Group full-time for more than 5 yearsI worked at IRIS Software Group full-time for more than 10 yearsI have been working at IRIS Software Group full-time for more than 3 years Your response will be removed from the review – this cannot be undone.This will replace the current featured review for targeted profile. As a highly acquisitive company, IRIS only acquires highly successful businesses in order to keep them successful and to grow them – while this can be a period of significant change for organisations and their employees, we work hard to ensure everyone who joins us has a positive experience. Usually at their own expense.
They are not and they should be ashamed of themselves. We exist to simplify the lives of businesses, schools and organisations, by providing software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
There is a huge disconnect between sales and the leadership team. It has not been out of the ordinary for members of staff who have served the company for over a decade with a glowing record and exemplary behaviour to be pulled in to a conference call at 4:57 PM on a Friday only to be dismissed on the spot without even being given the opportunity to say goodbye to their friends and teammates. Sounds great, but nobody is reaching out. Since that role was made redundant and centralised, other colleagues (who should not be involved) get hassled by the Customer Retention Team (who do not know how to do their job) to help them. Strategic direction that the company is taking When I first joined the business, the culture was fantastic.
HR will not advise managers on *how* to help a colleague, just that they should.
Then, IRIS Management blames the wall for not working hard enough to protect the car’s value. No training was offered in advance.