Is parking available at W Singapore - Sentosa Cove?Yes, free parking, a parking garage, and paid public parking nearby are available to guests.What are some restaurants close to W Singapore - Sentosa Cove?Conveniently located restaurants include SKIRT, the kitchen table, and Two Chefs Bar Mexican & Italian.Are there opportunities to exercise at W Singapore - Sentosa Cove?Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.Does W Singapore - Sentosa Cove have an airport shuttle?Yes, W Singapore - Sentosa Cove offers an airport shuttle for guests. W Singapore - Sentosa Cove, Sentosa Island: 2,687 Hotel Reviews, 4,410 traveller photos, and great deals for W Singapore - Sentosa Cove, ranked #7 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. I would imagine at this time most people are only staying at the W for a staycation so pool time is the main reason for this. Sentosa is Singapore’s premier island resort getaway. When I arrived at the pool at 9am, there was no water offered yet at the pool side. I paid $900+ for 24 hours of complete frustration.
Which languages are spoken by the staff at W Singapore - Sentosa Cove?The staff speaks multiple languages, including English, Italian, Russian, Chinese, Hindi, Korean, and Tamil. The service was great and very helpful to our needs, the pool was very nice, and the room was clean.
However, I was very tempted to give this review a 3 stars because Pool & Pool service was terrible. I hope this will provide more comfort for the management to organize the next batch of " customers", at 3:00 pm, 4:00 or 5:00 pm.
There were a couple of staff who I saw just stood there in front of the trash on the floor and did not bother to pick it up.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are working with this new system to ensure every guest has same opportunity to enjoy our facilities.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The staff was amazing - our friend was greeted with birthday wishes, the room was decorated and there was even a cake with customized writing. Nevertheless, I would like to thank you for the appreciation on our talents and our fabulous facilities. Thank you. It is understandable that it takes time to figure out the covid measures so we didn't overthink it. Thank you once again for your kind feedback. As for the late check out, we love our guest to stay much longer to enjoy our room and our facilities, however it's based on availability and we are unable to accommodate your request during this stay. We are thrilled to learn your experience with us was wonderful and fabulous.
We were fine with scheduling 2 hours of pool time but when we went to the pool we found the pool area to be filthy. Only one suggestion - pool scan in area seemed chaotic during both days.
Anything else, just ask! Once again, thank you for your kind words, and we are much looking forward to welcoming your return with fabulous experience in the near future.
W Singapore - Sentosa Cove: W Sentosa - See 2,673 traveler reviews, 3,789 candid photos, and great deals for W Singapore - Sentosa Cove at Tripadvisor.
Does W Singapore - Sentosa Cove offer any business services?Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking.
We’d like to thank you for cooperating and support social distance practice in our hotel, it is a new norm in hotel operation to manage guests using facilities.
Does W Singapore - Sentosa Cove offer any business services?Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.