One time it took me 5 hours to speak to someone. It was late in the evening, I had a stuffy nose and sinus headache and I didn’t want to leave the house - I was connected within 5 minutes and had a great visit with a Family Medicine doctor. We're here to listen, if there is any additional feedback you would like to share with our team, feel free to reach out to us at virtualcare@ascension.org. I understand there were probably not enough available because of COVID-19 and lines were too long as a result.
Get the care you need, online anytime, wherever you are – at home, at work, or on the go.Ascension Online Care features virtual urgent care so that we can be here for you and your family 24/7 with care that fits your schedule. Many emergency rooms were locked down too so I tried to treat myself but without antibiotics I would not be successful. All ERs at Ascension hospitals are open 24/7 to care for major illnesses and injury.

Ridiculous. Download Ascension Online Care in the App Store or Google Play or click the button below. Get the care you need, online anytime, wherever you are – at home, at work, or on the go.For proper use of this site, you need to enable javascript in your browser! On Sunday after low pulse oxygen, my wife called an ambulance. I get assigned to a doctor and wait in line until I’m the next patient to be seen (mind you many times throughout the waiting process it appears they add people in front of me because it will get longer multiple times throughout the wait) and then I’ll get a notification that says the doctor is reviewing my file and then I’ll immediately get another notification that I’m being transferred to another doctor where I have to wait in line again. Ascension Online Care features virtual urgent care so that we can be here for you and your family 24/7 with care that fits your schedule. Ascension is working to keep our communities healthy during this time and prevent the spread of infection while continuing to care for those who need us most. Ascension Online Care features virtual urgent care so that we can be here for you and your family 24/7 with care that fits your schedule.

If only I could have talked to a doctor and gotten oral antibiotics. We work quickly to understand you and your unique situation, so we can provide the care you need. Cost of Care – To help associates get the care they need, even in the midst of COVID-19, we made the cost of Ascension Online Care visits $0 for members of SmartHealth, Ascension’s medical plan for Ascension associates and eligible dependents. Requires iOS 11.4 or later. Get the care you need, online anytime, wherever you are – at home, at work, or on the go.We continue to improve the patient experience with these new features:This is the most easy and convenient way I’ve ever been able to see a doctor! I felt relief when I found out about this service but I can’t express how frustrating it really is. I could not get my primary doctor either. Called Urgent care on Friday, March 27th who told me not to come in and was referred to Ascension so I downloaded this online service to get antibiotics for chronic bronchitis. Getting started is easy: 1 Download the Ascension Online Care … No time for sick time?

I was feeling 200x better by the next morning. Ascension Online Care features virtual urgent care so that we can be here for you and your family 24/7 with care that fits your schedule. I’m currently waiting for the third doctor tonight and it’s been over 4 hours. It’s one-on-one, personalized care where you and your doctor will have a video chat wherever you are – at home, at work or on the go – using your smartphone, tablet or laptop.
Eleven days later I started to run a low grade fever with coughing and decided it was bronchitis again. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. This currently is a difficult time because we are all advised to not leave the house if we can avoid it.

At the hospital they begin antibiotic treatment as I now had pneumonia but was isolated with COVID-19 precautions until I tested negative. And it’s secure and private. We hope to hear from you soon.