Tweet with us 8 a.m.-8 p.m. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).Health benefits and health insurance plans contain exclusions and limitations.For language services, please call the number on your member ID card and request an operator. We’re here to answer your questions to help you stay healthy.

You can get your digital card by accessing the Aetna Navigator®. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. If you do not intend to leave our site, close this message. Producing less plastic and paper helps our environment. If your browser is in Private mode, pages that use personal or geographic information may not work. ET, Saturday 7:00 a.m. – 9:30 p.m.

For language services, please call the number on your member ID card and request an operator. We encourage students to print your Aetna medical insurance card via the form below or access your digital ID card on the Aetna Health SM app, as Aetna is no longer issuing plastic or paper member ID cards and sending them in the mail for the majority of Student Health clients. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Join our team. Step 1: Log into Aetna Navigator ®. Or log in to your secure account and choose Contact Us to get phone number and email options.For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. ET.For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (Hours of operation are Monday through Friday 7 a.m. – 11 p.m. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.Please log in to your secure account to get what you need.The information you will be accessing is provided by another organization or vendor. Step 2: Click on "Get an ID card" located on the left side navigation bar. Join us in a conversation about the future of healthcare.

Health benefits and health insurance plans contain exclusions and limitations. To access the Aetna Navigator®, simply visit www.Aetna.com and select “Log In” or “Register.” Then, look for the ID card section on your secure member website.
For other language services: Links to various non-Aetna sites are provided for your convenience only. We’re here to answer your questions to help you stay healthy.
Step 3: Click on "View Card."

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). ET, and Sunday 8 a.m. – 6 p.m. ET.We want to make it easier for you to live healthier. Health benefits and health insurance plans contain exclusions and limitations.

Do you have Aetna insurance through an employer or are you a Medicare member? This question helps us get you to the correct log-in screen.

Select a Member and Card Type.

We’re a health care company that’s building a healthier world.Want to help transform health care? Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. ET. Your personal information will also be more secure because you won’t have a plastic card to lose. For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862).There is no option for members to get information at this number. ET Monday-Friday @Aetna and 24/7 @AetnaHelp.In order to have the best experience on Aetna.com, Javascript needs to be enabled.

Please complete the fields below in the indicated format to access your Aetna Health insurance program … Learn about your health plan or find coverage for you and your family.Explore our savings, quality care and wellness solutions to craft the perfect plan for your business.Join our network, and together, we'll give patients access to the highest quality, safest and most effective health care.Find the information and resources you need to meet your clients' needs.Stay up-to-date with today’s latest health care trends. Step 4: Choose to "View/Print ID card."

You can also choose "Order a Replacement Card." You should receive your replacement card within 7 to 10 business days.

Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you.